Must possess and maintain thorough knowledge of all special events, promotions, advertising campaigns and community events.Record and report database information to management, may assist in updating database files.Accurately and efficiently perform data entry tasks associated with Players Club memberships.Provide services to respond to guest requirements. Execute guest loyalty, relationships and direct marketing programs.Identify and gather information on valuable guests through observation, analysis, personal contact and service.Within all programs and executions, increase value of the brand of del Lago – excellence, excitement, homegrown hospitality.
The following statements are intended as general illustrations of the work in this class and are not all-inclusive. Provide retail services in the gift shop. Serve as guest contact and key data entry clerk for Players Card database information.
